Finaccord's report titled Card Protection Metrics: Consumer Approaches to Card Protection Insurance in Europe offers unique and detailed insights into the behaviour of cardholders in the context of card protection insurance. Based on a primary survey of over 6,000 consumers in France, Germany, Italy, Poland, Spain and the UK carried out in the second half of 2012, the research provides valuable data describing the extent to which consumers with debit and / or credit cards take out card protection insurance.
In addition to calculating the percentage of cardholders holding card protection insurance in each country, the investigation also analyses the types of policy that they hold (i.e. insurance that they are paying for separately or 'free' cover), the range of features and services that they believe that their insurance includes, and the distribution channels and interfaces used to take out card protection insurance paid for separately.
Finally, the report measures the extent to which respondents with card protection insurance actually use their policy to make a claim or call for assistance, thereby calculating the implied annual ratio of usage to total policies in force.
Key features of this report include:
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Finaccord is a market research, publishing and consulting company specialising in insurance and other financial services. Finaccord is part of Aon Global Operations, Singapore Branch.